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Process to the Rescue

 

 

Over our past 30+ year history Dever Designs has been called to the rescue numerous times—hired by a diverse range of clients to resolve design problems where others had failed. From logo development and brand standards, to magazine designs and exhibits, we’ve successfully saved projects for numerous clients. The primary reason we were successful where others were not is, in a word, PROCESS. The best creative teams in the world may miss the mark and create inappropriate solutions if they don’t have a well-defined, focused target they’re working toward. Our mantra is, the better you define the problem, the clearer the solution becomes.

 

Collaborative Creativity

Our process is designed to make every project a success, with ongoing communication from start to finish. Working directly with our designer/project managers, you will have the opportunity to define, give feedback, and provide valuable input at key stages throughout the creative process.

Listen. We start by actively listening to your needs, asking the important questions to facilitate a discussion that reviews all your project’s parameters and goals. We involve all the key stakeholders and decision-makers up front to build a consensus point of view early in the process and avoid surprises later. Often, we create a problem/solution statement and distribute it for review by your team to ensure that we accurately understand and define the project. Next, we outline a schedule with your deadline in mind, to guarantee your project will be delivered on time and budget.

Design. Now, with the focused information gained from actively listening to your team in the discovery phase, our team works to conceive, then design, a solution that is right for your project. A solution that promotes your brand, highlights your messaging and targets your audience. Then through a cycle(s) of concept presentations and review, we solicit your candid feedback and consult on revisions to help us refine a final solution for your approval before we go into production.

Deliver. Next, with the approved design, your personal designer/project manager leads our team to produce your project, while managing the logistics, schedule, and budget. Whether it’s a simple brochure or a complex exhibit, we always remember the big picture while focusing on the details to ensure that every project exceeds your expectations.

If you’d like to explore how our team can serve you to ensure your success, give call us at 301-776-2812 to start the conversation.

Inspiration, Forecast or Trend

 

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Recently, the Pantone Color Institute™ announced with much fanfare their “Color of the Year”. The ordained hue for 2017 is “Greenery”, which they describe as a “fresh and zesty yellowish green”, one of “nature’s neutrals”. Since 2012, this division of Pantone® has annually selected and promoted an individual color to the design industry for the coming year.

Just across the river in Alexandria, Virginia, the Color Marketing Group was established in 1962 as a not-for-profit international association for “color design professionals”. Both groups offer a range of services that analyze, forecast, and consult on color trends. This is a real asset to the designers, manufacturers, and marketers of the next generation of consumer goods. A brief survey of the past few decades illustrates these trends, reflected in everything from automobiles and make-up to fashion and home furnishings, as prominent colors burst into the marketplace only to fade away as passé.

There is a direct correlation between how successful or trendy a color is in the marketplace and how soon it will fade and be seen as out-of-style, old. The short life cycle of trends, including colors, are the lifeblood of manufacturers and marketers hawking lifestyle goods and services. They survive by inventing and promoting the next big thing we all must have. While identifying and exploiting color trends works well for the fast-paced consumer goods industry, it may be short sighted for long-term brand building in the less volatile world of non-profits, associations, and institutions.

Here’s where your design team can help by offering expert advice and consultation. What are the mission and vision of your organization, and how might your brand’s color choices reflect those values? Is it time for an evolution of your brand, or merely time to refresh and support an existing legacy identity? Careful consideration might also be given to the psychology of colors, or the international perception of certain hues in different cultural contexts. For example, the color of good luck is red in China, but it is green in the Middle East; in Indonesia, however, green is “the forbidden color”.

Color is one of the most powerful communication tools in graphic design. Use it wisely to differentiate and distinguish your organization, and not merely to be caught up in the latest fad.

“Neither a leader nor a follower be”

—with apologies to Shakespeare

Looking for some guidance on how color can enhance your identity? Email or call us at 301-776-2812 to start the conversation.

Magazine Redesign – A Tailored Fit

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Part 2 – Where do I start?

In Part 1 we covered when the time is right to consider a magazine redesign. In this post, let’s explore how to get started. The key is a careful collaborative partner – one who will ask the right questions and facilitate a process to define and reach your publication’s goals.

  • Review – Schedule enough time for a thorough and thoughtful audit and critique of your existing publication. Review what aspects of your magazine really work well, and which ones require a tune-up or even possible elimination. Consider what new features might enhance your readers’ experience and potentially grow your audience.
  • Plan for Evolution – Consider how your magazine might change over the next several years. Does your publication have a digital edition? Will you require an app or a web-based platform? Anticipating these issues will allow you to design a magazine brand that can transition well as publishing technologies evolve.
  • Refine and define – With the knowledge you’ve gathered, refine your vision and define your goals. Be precise while outlining the specifications but allow space for your design team to explore creative solutions while meeting your expectations. Remember, the better a problem is defined, the clearer the solutions become.
  • Consult the experts – Engaging the right creative team with a range of magazine and publication experience is key to a successful outcome. Whether you’re launching a new magazine or bringing a successful existing brand up-to-date, a knowledgeable collaborative partner can guide the process and advise on best practices.

At Dever Designs we work closely with clients, guiding them through a facilitated process to analyze, define, and deliver superior publications. From turn-key magazines, to templates and style guides for in-house design teams, we have the expertise to take your publication to the next level. Get in touch to start the conversation.

Magazine Redesign – A Tailored Fit

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Part 1 – When’s the right time?

For most associations, a print magazine remains the number one member benefit, especially when supplemented with additional online content. The decision to redesign your magazine is one that demands careful consideration, given the investment of time, effort and resources required to do it right. But how do you know when the time is right?

  • When you look old – While the typical life-cycle of a trade publication may be from 3 – 10 years, you know when the look, feel, and function of your magazine feels antiquated.
  • When you’re out of sync – Communicating, surveying and keeping your finger on the pulse of your readership will keep you informed. When you no longer resonate with your primary audience demographic, or can’t reach new potential subscribers, you’re overdue.
  • When you’ve evolved – If your organization or publication has gone through significant editorial, functional, or structural changes, your magazine can lead the way to educate and inform your audience on how they will benefit. A redesign can create a focal point for signaling that evolution and increasing consumer “buy in”.
  • When you rebrand – In a marketplace where organizations merge or form new collaborative partnerships, a rebranded publication can clarify and crystalize new opportunities created by such joint ventures. A rebrand can also do an excellent job of repositioning an organization that needs to distance itself from an unfortunate history.

In Part 2, we’ll explore how you start the redesign process.

At Dever Designs we work closely with clients, guiding them through a facilitated process to analyze, define and deliver superior publications. From turn-key magazines, to templates and style guides for in-house design teams, we have the expertise to take your publication to the next level. Get in touch to start the conversation.

‘A Wonderful Experience’

Brianna Kittleson

 

When you think back to your first internship, you probably remember feeling excited and perhaps a bit nervous. After all, this was your foray into the professional world, the first steppingstone in your career journey.

At Dever Designs we are fully invested in the internship process. People were good to us when we were setting off on the graphic design career path, and we feel, in a way, that we owe something back. We’re thrilled to play a part in building the next generation of designers.

This summer we were pleased to work with aspiring designer Brianna Kittleson, a Maryland resident who recently completed her freshman year at Andrews University in Michigan. We offered her a peek into a real-world working environment, allowing her to observe how a studio runs, gain working knowledge of the craft and help us where possible.

 

Below is her take on her summer experience.

Interning has been a wonderful experience. I have learned and grown so much in just a short period of time. As I head back to school I feel like I have a much better understanding of this field and the kinds of things that come along with it. While working here I have been able to observe and participate in a variety of things. One of the many things I have learned is that attention to detail is key. Watching Jeff as he tweaked colors or adjusted text made me recognize that making even the smallest changes can be the defining factor in pulling a piece together.

Here at Dever Designs, I have noticed the extremely organized manner in which they approach every project that comes their way. It creates an incredibly efficient working environment and personally I will now try and apply these same principles as often as I can.

Another thing I have seen from working here is the importance they place on the interactions between the designer/project manager and the client. It is a huge part of the design process and I can now see how important it really is. Everyone has given me so many insider tricks of the trade and pieces of advice and I am excited to apply them as often as possible. 

My favorite project was when they had me lay out a feature story for my own magazine. I used programs such as Illustrator, InDesign and Photoshop to create a feature on a family that runs a farmer’s market. This is a piece I will be able to add to my portfolio.

Internships can and do make a difference. The second employee we ever hired at Dever Designs was an intern who stayed with us 23 years.

To learn more about how Dever Designs can serve you, visit deverdesigns.com

Branding Part 2: Don’t Just Throw Around The “B” Word—Do It!

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So your organization is going to rebrand; you’ve gathered and heard all stakeholders, assessed your motivations, determined your goals, and built consensus. Now what?
 
Timing is Everything
It’s always tempting to unveil something new at major conferences or events. What better way to show membership how their money has been spent than to launch a new website or present a new logo to an attentive crowd? And you CAN build a lot of buzz for your organization by doing just that—IF you’ve allowed enough time to do it right. As you’ve already learned, your brand is the composite portrait of who your organization is and the perception customers will have of you. Creating a new identity can take anywhere from three months to more than a year depending on the scope of the project, so it’s essential that companies plan ahead in order to best capitalize on the launch. Ideally, your design partner has been involved in your decision-making process thus far, but if not, now is the time to integrate them into your team. A good design firm can help you develop realistic timelines and set achievement targets to monitor progress along the way.
 
What to Expect
This is where the rubber meets the road. Whether you’ve decided to take your brand in an entirely new direction or evolve it by building on existing strengths, the process should include several key elements.
• The Logo—Using the knowledge gleaned through focused discussions, logo options can be presented to decision-makers. Through constructive feedback, ideas can be narrowed down and refined to arrive at the right solution for your organization.
• Language—What you say and how you say it is a crucial part of your brand identity. Your design team can advise you on adding or amending a tagline to support the logo, maintaining consistency of language and tone in your messaging, or energizing marketing copy.
• Visuals—Will you use photos or illustrations to share your vision with the world? What colors and fonts best reflect your corporate culture? In an increasingly visual and digital environment, ancillary graphics can speak volumes about your organization. Thoughtful curation of these elements by your designers can propel your brand to the fore of public awareness.
• Branding Standards—Launching your new identity is just the beginning; for a brand to resonate, it has to be nurtured and reinforced. Developing style guidelines that define what the elements of your identity are and how to use them arms your staff with an invaluable tool to consistently implement your brand and foster institutional buy-in.
 
Having helped numerous organizations develop lasting identities, Dever Designs has the experience to guide organizations through the process of creating or updating their brand. Ready to start? Visit deverdesigns.com or call 301-776-2812.

Branding Part 1: The “B” Word and What It Should Say About Your Organization

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If you were to open a magazine and see an entirely blank page that contained only a swoosh image, you would likely immediately recognize the “Nike” logo.

Seeing the symbol may trigger thoughts of Nike’s “Just Do It” slogan or cause you to picture sweat-laden celebrity athletes training intensely.

That’s the beauty of a brand. It’s not just a logo. It’s not just a tagline. It is a composite portrait of who an organization is and the perception customers will have when they think of the elements of that brand.

Picture your brand as the face, voice and mind of your organization. The face is the visuals or graphics, the voice is your tagline identity, and the mind is your messaging and vision.

As a company reevaluates its branding, it must first consider if it’s trying to be evolutionary or revolutionary. In other words, is the company refreshing a brand with a strong history or legacy, or is their existing brand fatally flawed and in need of a complete overhaul?

Many organizations with well-established brands have modified their logos to make them usable across a wider range of mobile applications. Telecommunications leader AT&T has an iconic globe-shaped logo that was originally launched in 1983, then underwent updates in 1998, 2005 and 2016. In its most recent iteration, the AT&T logo incorporates a brighter blue, smoother curves, and improved positive/negative balance to better reflect its positioning as a global leader with powerful new acquisitions and partnerships.

 

If your company is evaluating its branding, we suggest following these essential steps.

  1. Companies first need to slow down enough to have an awareness of who they are and who they want to be. Identify your vision and mission and make sure employees have a clear understanding of this. Uber recently rebranded in an effort redefine its reputation as a company that serves not only the luxury customer, but people from all walks of life.
  1. Involve all key stakeholders in the initial meetings to ensure everyone is heard and is on the same page. When we were hired by a major university to save their floundering rebranding efforts, we made sure the president and vice presidents were all in the room at the inception of the project to ensure a consensus vision.

 

As a design firm, our goal is to visually represent your company’s mission. What we design for you should be a reflection of what we have heard from you.

A collaborative approach is essential, because we want our clients to feel vested in the process and have a sense of ownership.

Is your company interested in rebranding? Visit us at deverdesigns.com or call 301-776-2812.

Five Factors to Ensure a Good Client Relationship

TRUST PUZZLE

My wife, Kay Rosburg, and I are going on vacation this summer, and from the moment we started planning, we knew she would handle the logistics. After 30 years of being married, there is a level of communication and trust you develop where you just know what works. Kay and I can agree and that booking flights and making hotel reservations are best left to her.

Kay’s management and organizational skills also extend to her work as a principal at Dever Designs. She truly complements my efforts as the creative director, and our level of trust and communication make us a great team. Much like in marriage, communication and trust also play a role in our relationships with clients.

To serve a client well, we feel it’s important to take into consideration these five factors:

  1. Good communication/Trust. They say there’s a reason we have two ears and one mouth. It’s because we’re meant to listen twice as much as we speak. One of the things we do right from the get-go is to listen carefully and deeply to clients to help them collaboratively reach their goals. Communicating honestly and accurately helps build a trust-based relationship.
  2. Proactive Project Management. On our end and yours, it’s important to be proactive. Come to us as early as possible with a project. Make sure your key stakeholders are involved in the planning process so everyone is on the same page from the start. On our end, we have an excellent project management team in place to guide you through the process. By proactively managing the project, things can run smoothly and there will be fewer changes along the way.
  3. Valuing the Process. We have come up with specific steps to ensure a project’s success. This is based on decades of experience in the design field, working with hundreds of clients. It’s important that clients believe in and respect our process and see us as a partner working toward the same goal. If we don’t go through the proper steps, the project can break down and we can’t deliver the quality of work you deserve.
  4. Organization. We help keep clients on task, reminding them of important deadlines and milestones in their schedule. It also helps us to work with a client who is equally responsive and organized.
  5. A good fit. For any of these pieces to work, it’s important that from the very inception, we are a good fit with the client. Is our expertise, our skill set, a fit for what you’re trying to achieve and the scope of your project and your budget? We want our clients to feel we are invested in their success and to create that level of trust with them.

Interested in working with us on your next project? Visit us at deverdesigns.com or call 301-776-2812.

 

Deep Listening—Key to the Collaborative Process

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What do the International Association of the Chiefs of Police and the National Aeronautics and Space Museum have in common? How about Psychotherapy Networker and the Library of Congress?

As it turns out, all of these organizations have been served by Dever Designs. One might wonder, how can you go from working with one client that operates a museum to another who is a resource for therapists, counselors and social workers? On the surface, that might seem difficult. For us, though, the answer is simple—it’s about the process.

At Dever Designs, we go through an intake process that raises the right questions with clients to help define the project, no matter who the client may be. Our goal is to be the creative that illuminates their brand. To do that, we facilitate a discussion with a specific set of questions that will provide us with the right information to successfully move forward.

Some of the questions we ask might be:
• Who is your audience?
• What are your goals?
• What are the project components—will your project entail print, digital or a hybrid of both?
• What are your existing brand guidelines?

One of the most important things we do during this intake process is listen. By really listening to our client’s responses and dialoguing, we are able to bring our expertise and passion for design to an array of clients and their project’s specific needs.

It is important to note that while our design team is invigorated by working with a variety of clients, we are not what you would consider a “one-stop shop” with services appropriate for any and all clients. We feel some design firms today can be too narrowly focused, unable to meet clients’ evolving needs or, conversely, too broad, without any focus or degree of expertise in any one area.

Diversity keeps us challenged, and new clients present a unique set of problems that we thrive on helping them to solve. At Dever Designs, our portfolio features a variety of projects for a diverse range of clients. But, we specialize in non-profits and organizations with a service-oriented take on the world.

Take a look at our portfolio to see the types of clients we have helped. Have a project you need help with? We’re ready to lend our expertise! Visit deverdesigns.com or call 301-776-2812.